WE ARE
OPEN
all Corona-info
SPA, Pool & Co open!
Last update: 09/22/2021

We are currently no longer accepting bookings from guests> 11 years who are not fully vaccinated (1G).

For existing bookings, the normal 3G obligation (vaccinated, recovered or quick test) for check-in at the hotel currently still applies.
We also require a rapid test for children / adolescents from 3 to 18 years of age.

Freedom, relaxation & enjoyment - but safely!

Just relax

Dear guests,

Our hotel is opened again and finally all signs point to relaxation.

Fortunately, Häusern and the region were not affected by the storms in Germany either.

We look forward to celebrating the new freedoms with you!

Best regards

Your Zumkeller family
and the entire Adler Häusern team

What are the current cancellation conditions?

Please refer to your reservation confirmation for cancellation policy of your individual reservation.

Only for direct bookers (bookings on hotel website) and arrivals up to 18.12.2021 we additionally offer particularly flexible cancellation conditions in the case of surprising, personally unavoidable corona consequences:


Free cancellation up to the day of arrival for fully vaccinated guests (proof of vaccination required)

  1. Isolation (positive yourself) or quarantine order (contact person): We need a copy of the positive corona test (PCR certificate) or the quarantine order from the competent authority. government agency.
  2. Guests from abroad: NEW unavoidable quarantine provision for home (currently for fully vaccinated only in virus variant areas according to RKI) or Häusern
  3. Guests from Germany: If you, as a fully vaccinated person, should be affected by travel or accommodation bans due to the situation in your home country or Häusern

 

Please note that when booking several rooms, the cancellation due to surprising, inevitable corona consequences only applies to those personally affected, NOT to the whole group.


Travel Cancellation Insurance:
To protect you from cancellation bills in the event of other illness-related cancellations of your trip.

Is the wellness area open?

Yes!

Pool, wellness and fitness areas are open exclusively for our hotel guests.

There are limited numbers of people in the various pools and saunas. As in the previous year, the size of our wellness area relative to the number of hotel guests ensures that all guests have enough space and choice at all times.

There is NO mask requirement in wet areas. A mask must be worn in the hallways and toilets.

Please note that due to the situation, use of the wellness area is only possible within the framework of room use (arrival day from 3 pm, departure day until 11 am).

Can wellness treatments be booked?

Yes!

In accordance with the provisions of the State of Baden-Württemberg, the guest must wear a medical face mask during treatment.

Are there legal regulations regarding check-in?

There is again 3G obligation (Covid-Pass / App). You need proof that you are fully vaccinated (14 days after the last necessary vaccination) or have recovered (29 days to 6 months after a positive PCR test, as evidenced by a PCR test result) . If both of these do not apply to you, you will need proof of a negative PCR or rapid test. Please note that the test at check-in must not be older than 24 hours (rapid test) or 48 hours (PCR test) (the time of test acceptance applies!)

In Baden-Württemberg, the following entry and participation bans also apply to fully vaccinated or recovered people:

Currently, it is prohibited by law to enter hotels if:
  • A personal segregation or quarantine obligation exists (i.e. arrival is NOT permitted if you have been in a high incidence (not fully vaccinated) or virus variant area (everyone) according to the RKI for the last 10 days)
  • You have typical symptoms such as shortness of breath, a new cough, fever (from 38.0 ° C) or loss of smell / taste
  • Official access requirements (mask compulsory etc.) are not complied with

If you develop any symptoms of illness on site, please go directly to your room and inform the reception by telephone.

Where can you get tested?

If you still need a test proof, we strongly recommend that you take a rapid test at home before you leave (in Germany and Switzerland currently still free of charge as part of the citizen test). When entering from abroad, you need the 3G proof / Covid pass already when crossing the border due to the German entry regulations. Please also keep in mind that the test must not be older than 24 hours at check-in (the time of test acceptance applies!)

Our self-test station right next to the hotel entrance is currently available to you daily from 3:00 p.m. to 4:00 p.m. Here you can take the corona test required for guests who are neither vaccinated nor recovered after every 3rd night as a self-test under the supervision of our employees. Cost for the test: 10 euros per test. For children up to 10 years of age we also offer the very pleasant lollipop tests. Children under 3 years of age do not need a test.
Please note that we reserve the right to discontinue the test offer directly at the hotel as soon as all guests have had the chance to be vaccinated.

Is there a mask requirement?

Yes, medical masks are compulsory in most indoor public spaces in Baden Württemberg (OP or FFP-2 mask).

In the pool area you can relax without a mask.

Entry from abroad

Pleas note the new entry regulation of Germany:
All travelers from 12 years of age need a 3G proof / Covid pass when crossing the border. It is sufficient if you are fully vaccinated (vaccination certificate / vaccination certificate or app) or have a proven recovery (PCR test / certificate). If neither applies to you, you will need a corona rapid test (test center, employer certificate, etc.) that is no more than 48 hours old when crossing the border OR a PCR test that is no more than 72 hours old. An entry registration is from 1.8. (except in cases of high risk areas / virus variant areas) no longer necessary!

High-risk areas / virus variant areas: From high-risk areas, only those who have been completely vaccinated or those who have been proven to have recovered can enter without quarantine. Unfortunately, there are no exceptions for children of vaccinated parents in Germany. When entering from virus variant areas, all entrants must be in quarantine. The digital entry registration is mandatory BEFORE crossing the border.

If you have been outside of Germany in the last 10 days prior to arrival, please note the information provided by the Robert Koch Institute (RKI) and the federal government.

How do we take care of your safety?

We take care of your safety without weighing down your vacation.

In our hotel, all official requirements are implemented without exception, guests who do not follow them are expelled from the house. In addition, we have taken a number of measures for more security without restrictions for you.

Hotel room: Our housekeeping staff will only enter your hotel room at your request. You can order your room cleaning conveniently at check-in or at any time via our reception.

Public spaces: Cleaning intervals have been intensified. Our lobby, restaurants, as well as the pool and wellness area, have fresh air ventilation systems, which of course have been checked for the current situation and are regularly serviced. In some places in the house we have also set up air purifiers with HEPA filters (e.g. at the reception and in the fitness room). Of course, you will also find larger distances between tables and loungers, as well as distance markings on buffets & Co. Skin-friendly hand disinfection is available throughout the house.

Employees: As a family business with strong values, we take infection protection very seriously and have, among other things, organized vaccination appointments for all employees at the earliest possible point in time. Our employees wear medical face masks throughout the hotel, follow strict hygiene protocols and take care of you, dear guests, as well as the whole team. All of our employees are now fully vaccinated. Nevertheless, our team test tent is still available and team members as well as external providers (suppliers, craftsmen etc.) can test themselves daily on a voluntary basis, which many colleagues regularly do, to protect against possible unnoticed infections even in the fully vaccinated. As an employer, we also continue to provide corona self-tests for at home for maximum safety.

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The many facets of the Adler Häusern 

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