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Good to know 

All information at a glance 

Find out everything you need to know here and start your break completely relaxed. We are at your disposal for further questions.

Arrival

Your room is ready for occupancy from 3 pm.

What we do to protect the health of vulnerable guests

With the abolition of the last legal basis for infection protection, our inhouse health concept has been completely converted to technical solutions for excellent air quality and additional organizational measures that won't disturb any guest and will offer a maximum of protection for those who will value it.

Our health concept from April 2023:

1. Information: CO2 measuring devices with large displays of the values are clearly visible in public spaces (restaurant, reception/lobby bar, indoor pool, sauna relaxation room, gym) so that you always know the air quality.
2. Air quality: We have invested massively in air quality and of course have not cut back/switched off anything:
  • Lobby and restaurant areas: Automated, CO2-controlled fresh air ventilation systems reliably ensures excellent air quality with less than 800 ppm CO2.
  • Indoor pool: Due to the high water temperature, we have powerful permanent ventilation, the air quality also remains constantly below 800 ppm CO2.
  • Sauna: The sauna area has an automated fresh air ventilation system, supply of fresh air to the saunas continues to be maximized.
  • Spa: Treatment room windows are oped between guests, in addition we combine automated fresh air ventilation with HEPA filters to ensure maximum air quality during the treatment without guests feeling a draft during their massage.
  • The gym and some other areas (mainly corridors) that we cannot yet ventilate with fully automated ventilation systems still have powerful HEPA filters.
  • Guest rooms are aired intensively at guest change. During the stay it is possible to cancel daily cleaning. On request, we will also be happy to provide you with an air filter for your room.
3. Distance: We continue to have generous table and lounger distances and, as a small boutique hotel with a maximum occupancy of 84 guests, there is always more than enough space and privacy for all guests.
4. Disinfection: We continue to disinfect all surfaces daily, tables, rooms and spa cabins additionally between all guests, and provide hand sanitizer for staff and guests in public areas.
5. Paid sick leave: We have the rule that staff members don't come to work with a cold, even if they feel "capable of working".
6. Masks as required: Due to the excellent air quality, masks are now voluntary for our employees. We as the owner family and some employees plan to continue to wear masks if we cannot reliably keep distance from other people. ALL employees working directly at the guest (restaurant and spa staff) are happy to wear a mask if we know that a guest would appreciate it. Please contact us before your arrival or on site, we will be happy to arrange this for you!
7. Room service: We are happy to bring drinks and food (including the evening menu as part of half board or ¾ board) to your room (at an additional cost). It is helpful for us if we know in advance that you plan to use room service, then we can allocate you a room that is accessible without steps and therefore with our beautiful serving/dining car. Of course, the room service employee can also wear a mask if we know.
8. Vacation outdoors: Our region is the ideal place for outdoor activities. If you also like to stay outside at the hotel itself, we have a large sunbathing lawn in the garden and 2 very nice restaurant terraces.
9. Infection protection equipment for guests: In our snack machine behind the reception you can still get FFP-2 masks, self-tests and hand disinfectants for personal use around the clock. We also provide an air filter for your room on request.

Especially since many hotels are unfortunately no longer considerate, we are happy to be able to offer careful and vulnerable guests a carefree hotel holiday, as well!

Kind regards and hope to see you soon
Your Zumkeller family

Check-Out

Until 11:00 a.m

If you want to make the most of a short break with us, you are welcome to use our wellness area longer on the day of your departure for a small nominal fee. Places are limited, see our SPA PRICE LIST for details.

half-board & 3/4 board

Half-board consists of breakfast as well as a 3-course menu of the day for dinner. The starter is vegetarian, the main course has a choice of meat or fish and vegetarian.

3/4 board ("Adler Verwöhnpension") additionally includes an afternoon snack buffet in the bar with soup of the day, salad and sweets.

Swimwear

Our indoor sauna area is textile-free. Our indoor pool, the rock whirlpool, the outdoor sauna and the entire garden can be used with bathing textiles only.
You can buy swimwear at the reception if needed.

E-Bikes

Can be rented in St. Blasien and Schluchsee.
Please ask our receptionists for more information.

Bike

Bicycles are at your disposal free of charge and with a deposit. Please contact the reception desk. Special bike maps and tour suggestions are available at the reception.
Private bicycles can be stored free of charge in a lockable garage.

Gym

Is located close to the main building. Please pick up the room key at the reception to access the fitness area. Please note that the use of the gym for children under 16 years is only allowed under parental supervision. (6:30 am - 11 pm)

Breakfast buffet

Extensive range of freshly brewed coffee, fragrant rolls and healthy delicacies daily from 8 a.m. to 11 a.m. We also have vegan, gluten- and lactose-free products ready for you.

Breakfast room service

Please contact reception if you want your breakfast in your room. Extra service charge is EUR 25,00

Dogs

With pleasure we also welcome your quadruped with us!

These are possible in the room categories Design Deluxe, Design Suite, Design Suite with 2nd bedroom. (30 Euro per dog / night)
We ask for your understanding that dogs are unfortunately not allowed in the public areas such as restaurants, at meals, the sports and recreation rooms, the bathing area and the sunbathing lawn. If you leave your dog alone in the room, we kindly ask you to put the sign on the door. We ask for your understanding that our housekeeping staff will not enter the room as long as your dog is alone there.

Please note that dogs must be pre-registered and confirmed by the hotel, as not all of our rooms can be occupied by dogs.
If you arrive with dogs that have not been pre-registered, we reserve the right to refuse accommodation and charge the hotel with the fees for early departure. Alternatively, we will charge the increased cleaning costs with at least 100 Euro per room and stay (in addition to the regular fees for dogs of currently 30 Euro per dog and night.)

Children


Internet & Digital Technology

In the whole house we offer you an open, free Hightspeed WLAN.

Our reception will be happy to answer any questions you may have about equipment and furnishings.

Dress recommendation

Dear guests,
For breakfast we welcome you also very relaxed in shorts or sportswear.
For dinner we ask you to appear in a sporty-elegant ("Smart Casual") style in all our restaurants.

Pillow and Blanket Menu

For an excellent night’s sleep, we are happy to bring you your favorite pillows or blankets. Please call our reception.

Extra Pillows:
Select your pillow size 40x40 cm or 80x80 cm

Allergy Pillow:
Down free pillow in size 80x80 cm

Bolster:
Comfortable reading and television, but also helps to ease tension

Pillow for side and back sleeper:
The high part of the pillow adapts to sleep on the side, the flat part is supported well if you sleep on your back

Woolen blanket:
Warm additionally blanket

Allergy Duvet:
Down free an ideal for allergy sufferers

Copy / Scanner

For a copy or scan please contact our reception. If we should print something for you, send a mail to info@adler-schwarzwald.de.

Credit cards

We accept the EC card, Maestro, Euro/Mastercard and Visa.

Mattresses

Mattress too hard?
We are happy to supply you with a soft mattress topper.

Reception

The reception is manned daily from 8 a.m. to 6 p.m.. Afterwards, our bar staff will be happy to look after you (same location!). At night you can reach the night porter from your room telephone.

Chess

In our garden you have an outdoor chess game at your disposal.

Shuttle Service / Taxi

We do not offer a hotel shuttle service, please use public transport for free or one of the local taxi companies:

CITY TAXI St. Blasien, phone +49(0)7672-922005

Taxi-Modispacher (reservation required), Schluchsee, phone: +49(0)0656-221

Sockets

In our 2017 converted rooms you will find USB and Swiss sockets as well as German sockets. A socket adapter is also available at our reception desk.

Phone

Your telephone number:
+49(0) 7672 / 417 + your room number

If you would like to call another room, simply enter the room number.

If you would like to make a call outside the house, please select "0".
0 + area code + telephone number
You can find your most important contacts in the house directly via the speed dial buttons on your telephone.

You can also reach our reception under extension #9.

Hiking

There are circular hiking trails in various categories around houses. In addition, there is the varied route network of the Upper Black Forest in the surrounding area. In the daily post of the house you will find daily other selected hiking suggestions.

Laundry change

Environmental protection is important to us.

We replace your towels as soon as you place them on the floor or in the bathtub/shower.

Bed linen will be changed every 3rd day during your stay. If you wish, we can also change the linen daily. Please inform us at the reception.

Please also let us know if you do not wish to change linen or towels.
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