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Good to know 

All information at a glance 

Here you can find out everything you need to know and start your break completely relaxed. We would be delighted to help you if you need further information.  

Online booking and offers by email
We prefer to be there for you personally on site!

Our wellness and gourmet hotel is usually booked out early and/or has a minimum stay of 2 or more nights, especially on weekends in winter and on public holidays. Our reception team is now processing huge amounts of requests for already booked out periods, or sending offers for rooms that are booked online in the meantime and are no longer available until your feedback. We therefore recommend that you use our online booking service ("Book" button) especially for short stays on weekends. Here you can see availability and prices always up to date, and also find all photos and information about the room clearly displayed.

On our website you book WITHOUT credit card, and inform us about all your needs (e.g. for food, allergy sufferer bed linen, balcony for smoking etc.) simply and comfortably directly with the booking.

For stays from 4 nights, groups of 5 or more or special needs we love to send you an offer. We look forward to your email to urlaub@adler-schwarzwald.de


Check-In/Check-Out
Your room will be ready for you from 15 o'clock on the day of arrival.
We would like to prepare a perfect stay for you and need some time to clean and check a room between two guests. We therefore kindly ask you not to arrive too early. Despite all our efforts, our hard-working staff is not able to clean your room faster and make it available before 3 pm.
We ask you to vacate your room by 11 am on the day of departure so that the next guest can check in punctually at 3 pm.


Smokers & non-smokers protection:
Non-smoker protection in public areas: We ask for your understanding that, for reasons of non-smoking protection, smoking is not permitted in the outdoor area of our wellness hotel. The restaurant terraces and the lawn in the garden are smoke-free zones.

Non-smoking rooms: As a wellness hotel we pay attention to the health of our guests. All our rooms are non-smoking rooms and all public areas are smoke-free. Smoking is also only permitted on the balconies and terraces of the rooms, as long as this does not impair adjacent rooms. We have therefore divided our hotel into two areas.

  • Smoking on the balconies is permitted in rooms facing the garden and on the south side.
  • In all rooms to the inner garden as well as to the west side with view to Sankt Blasien and the Albtal the outside area of the rooms is also smoke-free.
  • In suites smoking is possible on the balconies/terraces. Good to know for non-smokers: The suites are somewhat separate and are not affected by adjoining rooms.
Please let us know with your online reservation if you want a room on whose balcony or terrace smoking is permitted. Please note that not all room categories offer this option.

In the event of non-observance of our non-smoking regulations in the room and outside the room, we will unfortunately have to charge you the full costs of cleaning, any non-availability of the room as well as any compensation for impaired subsequent guests or guests in adjacent rooms. In any case, we charge a minimum amount of 100 euros per violation of the non-smoking rule in the room.



Dress recommendation for dinner
Dear guests, we ask you to come to all our restaurants for dinner in a sporty and elegant way ("Smart Casual").
For breakfast and afternoon snack we welcome you also very relaxed in shorts or sportswear.
A bathrobe area is also available for the afternoon buffet.


Dogs:
In a few of our rooms well groomed, well educated and hotel experienced small and medium sized dogs are allowed. Maximum one dog per room. EUR 20,00 per dog and night (without food). Registration with the online reservation is mandatory. If you bring dogs that are not registered, we reserve the right to refuse accommodation and charge the full no-show price. Please note our information for dog owners

Adults Only Times
For guests seeking peace and quiet we also offer a few weeks without small children (children from 12 years are always welcome!):

  • late autumn/winter: 03.11.-19.12.2019
  • January 2020: 13.01.-24.01.2020
  • March/April 2020:08.03.-02.04.2020
  • Late autumn/winter 2020: 01.11.-17.12.2020

Kids:
Dear guests, so that everyone has a restful vacation with us, we test in our hotel "Adults Only" times (for particularly peace-looking for guests), as well as the "Adler family time" with particularly attractive offers for families during the holidays times.
Please also note that our wellness hotel unfortunately does not have classic family rooms.

The following room categories are suitable for guests with children:
  • 1 child up to 2 years: In the room categories Comfort, Superior and Deluxe, as well as in all junior suites and suites we have room for a baby cot. Please note in your online booking that you need a baby cot.
  • 1-3 children from 3 years: Children from 3 years sleep in our beds only. Double rooms and suites can therefore only be occupied by a maximum of 1 adult and 1 child.
  • Our junior suite with 2nd bedroom offers space for 2 adults and 1 child (or 1 adult with 2 children). A baby cot is also possible.
  • We can accommodate 2 adults and 2 children (or 1 adult with 3 children) in our design suite with 2 bedrooms.
  • Our Superior Double Room # 122 and the Comfort Double Room # 121 have a connecting door and may also be an option for 2 adults and 2 children (plus 1 cot).


Adler Family Time
During the "Adler family time", children under 12 years of age are free of charge in the room of their parents/grandparents for stays of 3 nights or more.

  • Pacifier week 2020: 05.-12.01.2020
  • Easter holidays/spring holidays 2020: 03.-19.04.2020
  • Summer 2020:30.05.-12.09.2020
  • Autumn holidays 2020: 23.10.-31.10.2020

Departure

We ask you to vacate your room by 11.00 a.m. on the day of departure so that it can be prepared for the following guests.

We also offer Express-Check-Out.

Arrival

your room is ready for occupancy from 15.00 o'clock.

Dinner à la carte

We serve à la carte from Wednesday to Sunday from 6.30 pm to 8 pm our Gourmet Restaurant Adler. Here we offer you sophisticated Baden, regional cuisine with international accents. We accept à la carte orders until 8 pm and menu orders until 9.30 pm.

The Gourmet Restaurant Adler is the only restaurant in Germany to have been awarded 1 star Michelin since 1966. As part of the "Superior half-board", you will receive a credit of 31.00 euros on your room bill when you choose the gourmet restaurant.

Dinner superior half-board

Between 6.00 and 8.00 pm we ask you to table in our house restaurant

Swimwear

Swimwear is available at the reception for a fee.

Bathroom stool

A part of our rooms is equipped with a bathroom stool. If your room category does not have a stool, we will be happy to bring one to your room on request.

Bar

Open from 6.00 pm for aperitif and digestif.
The Hotelbar is a part of our lobby.

Stamps

You will receive some at the front desk.

Boccia

Please feel free to play Boccia/Boules/Pétanque in our lovely garden.
Games and instructions will be handed out at the reception

E-Bikes

Can be rented in St. Blasien and Schluchsee.
Please ask our receptionists for more information.

Express Check Out

Please give us your credit card number and your e-mail address a day before check out. That way you can just drop your key at the reception and leave. We will send you your bill later with e-mail or post.

Bike

Bicycles are available free of charge and for a deposit. Please contact the reception. Special bicycle maps and tour suggestions are available at the reception.

Gym

Is located close to the main building. Please pick up the room key at the reception to access the fitness area between 6:30 am and 11:00 pm.
Please note that the use of the gym for children under 16 years is only allowed under parental supervision.

Breakfast room service

Please place your order on your door handle until 10.30 pm. Extra Service charge is EUR 5,00 per Person

Breakfast buffet

Is served daily between 7:30 am and 11 am in our Houseguest Restaurant.

Gourmet Restaurant Adler

In our Gourmet Restaurant Adler we serve à la carte from Wednesday to Sunday from 6.30 pm to 10.00 pm. We gladly accept orders until 8 pm and menu orders until 7:30 pm. Here we offer you sophisticated Baden, regional cuisine with international accents.


The Gourmet Restaurant Adler is the only restaurant in Germany to have been awarded 1 Star Michelin since 1966. Within the scope of the Adler Verwöhnpension you will receive a credit of 31.00 Euro on your account when you choose the Gourmet Restaurant. 

Dogs

Dogs are allowed after previous registration. We ask for your understanding that dogs are not allowed in the restaurants, during meals, in the spa area and garden. If you leave your dog alone in the room, please hang the note on your door. Then our room maids will clean the room at your desired date.

Internet & Digital Technology

In the whole house we offer you an open, free Hightspeed WLAN.
A computer terminal with Internet access is available between the lobby and access to the restaurant. If you wish, we can also provide you with a mobile rental device.Charging cables for the most common mobile phones can be obtained from our reception, as can socket adapters.

Our reception will be happy to answer any questions you may have about equipment and furnishings.

Pillow and Blanket Menu

For an excellent night’s sleep, we are happy to bring you your favorite pillows or blankets. Please call our reception.

Extra Pillows:
Select your pillow size 40x40 cm or 80x80 cm

Allergy Pillow:
Down free pillow in size 80x80 cm

Bolster:
Comfortable reading and television, but also helps to ease tension

Pillow for side and back sleeper:
The high part of the pillow adapts to sleep on the side, the flat part is supported well if you sleep on your back

Woolen blanket:
Warm additionally blanket

Allergy Duvet:
Down free an ideal for allergy sufferers

Copy / Scanner

For a copy or scan please contact our reception. If we should print something for you, send a mail to info@adler-schwarzwald.de.

Credit cards

We accept the EC card, Maestro, Euro/Mastercard and Visa.

Cross-country skiing centre

In Häusern there is a panoramic trail with two loops. It runs through open areas with a beautiful winter landscape and has almost no differences in altitude.
The larger cross-country skiing centre in Bernau (approx. 15 minutes away) has a total of 60 km of tracks.

Mattresses

Mattress too hard?
We are happy to supply you with a soft mattress topper.

Nordic Walking

Nordic Walking sticks can be borrowed free of charge at the reception.

Parking

There are free parking spaces in front of and around the hotel. We also have 8 single garages 200 m away from the hotel. If you are unsure where to park, we offer free valet parking.

Reception

The reception is manned daily from 07.00 am to 23.00. From 11:00 pm to 07:00 am you can reach our night service by telephone, which is on site within a few minutes if required.

Salad & Cake

Find a buffet with salads, soup of the day and homemade cakes, including the famous Black Forest cherry cake.
It's in the lobby from 2:00 to 4:00 pm.

Wellness guests who would like to use the afternoon buffet in their bathrobe are requested to use the designated bathrobe area.

Chess

In our garden you have an outdoor chess game at your disposal.

Shuttle Service / Taxi

We cooperate with a local taxi company. We organize your transportation and if you wish you can pay the taxi with your hotel bill.

Sockets

In our 2017 converted rooms you will find USB and Swiss sockets as well as German sockets. A socket adapter is also available at our reception desk.

Phone

Your telephone number:
+49(0) 7672 / 417 + your room number

If you would like to call another room, simply enter the room number.

If you would like to make a call outside the house, please select "0".
0 + area code + telephone number
You can find your most important contacts in the house directly via the speed dial buttons on your telephone.

You can also reach our reception under extension #9.

Nature trail

The forest nature trail that our forester has laid out starts not far from the hotel, goes along the rock path and then through the forest peace. A dirt road takes you back to St. Fridolin Street and the hotel.

Hiking maps

Available at the reception desk

Hiking

There are circular hiking trails in various categories around houses. In addition, there is the varied route network of the Upper Black Forest in the surrounding area. In the daily post of the house you will find daily other selected hiking suggestions.

Laundry service

We are happy to wash and iron your laundry for you. You will find a laundry bag and a price list in your room. Please hand in your laundry at the reception.

If you wish, you can have an iron in your room. Please report to the reception desk. We also iron for you from 9 am to 6 pm (return within one hour). Please see the laundry price list for prices.

We are happy to do small sewing jobs for you. Please contact the lady of the house or the reception.

Laundry change

Environmental protection is important to us.

We replace your towels as soon as you place them on the floor or in the bathtub/shower.

Bed linen will be changed every 3rd day during your stay. If you wish, we can also change the linen daily. Please inform us at the reception.

Please also let us know if you do not wish to change linen or towels.

Wake-up service

If you would like a wake-up call, please let our reception desk know by 23.00 the evening before when we may wake you up.
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