WE ARE
OPEN
all Corona-info
SPA, Pool & Co open!

Good to know 

All information at a glance 

Find out everything you need to know here and start your break completely relaxed. We are at your disposal for further questions.

SARS CoV-2

We have put together information about SARS-CoV-2 precautions and the situation on site for you here

Children

Due to technical circumstances, the prices for children in our online booking may not displayed correctly.

Regardless of the services booked by adults in the booking (overnight stay with breakfast, 3/4 board or arrangement) we charge 20 Euro per night for children from 0 to 2 years and 40 Euro per night for children from 3 to 11 years. These prices for children include overnight stay, breakfast and the afternoon buffet. In the evening children eat a la carte from the children's or regular menu.

The following room categories are suitable for guests with children:
1 child up to 2 years: The room category Deluxe, as well as all junior suites and suites offer space for a baby bed. Please understand that for fire safety reasons we do not provide baby beds in smaller room categories.
1 child from 3 years & 1-2 children: In the family room (junior suite with 2nd small bedroom) there is room for 2 adults and 1 child in the additional bed or 1 baby bed. Or design suite with 2 bedrooms offers space for 2 adults and 2 children. In addition, one baby bed per bedroom is possible here if required.

Arrival

Your room is ready for occupancy from 3 pm.

Departure

We ask you to vacate your room by 11 am on the day of departure so that it can be prepared for the following guests.

half-board

The 3-course menu within the half pension is created in our Michelin starred cuisine and prepared with the same high standards of product quality and craftsmanship as our gourmet creations (although presented in a less elaborate manner).

Swimwear

Our indoor sauna area is textile-free. Our indoor pool, the rock whirlpool, the outdoor sauna and the entire garden can be used with bathing textiles only.
You can buy swimwear at the reception if needed.

What are the current cancellation conditions?

Please refer to your reservation confirmation for cancellation policy of your individual reservation.

Only for direct bookers (bookings on hotel website) and arrivals up to 18.12.2021 we additionally offer particularly flexible cancellation conditions in the case of surprising, personally unavoidable corona consequences:


Free cancellation up to the day of arrival for fully vaccinated guests (proof of vaccination required)

  1. Isolation (positive yourself) or quarantine order (contact person): We need a copy of the positive corona test (PCR certificate) or the quarantine order from the competent authority. government agency.
  2. Guests from abroad: NEW unavoidable quarantine provision for home (currently for fully vaccinated only in virus variant areas according to RKI) or Häusern
  3. Guests from Germany: If you, as a fully vaccinated person, should be affected by travel or accommodation bans due to the situation in your home country or Häusern

 

Please note that when booking several rooms, the cancellation due to surprising, inevitable corona consequences only applies to those personally affected, NOT to the whole group.


Travel Cancellation Insurance:
To protect you from cancellation bills in the event of other illness-related cancellations of your trip.

E-Bikes

Can be rented in St. Blasien and Schluchsee.
Please ask our receptionists for more information.

Bike

Bicycles are at your disposal free of charge and with a deposit. Please contact the reception desk. Special bike maps and tour suggestions are available at the reception.
Private bicycles can be stored free of charge in a lockable garage.

Gym

Is located close to the main building. Please pick up the room key at the reception to access the fitness area. Please note that the use of the gym for children under 16 years is only allowed under parental supervision. (6:30 am - 11 pm)

Breakfast room service

Please contact reception if you want your breaksat in your room. Extra Service charge is EUR 5,00 per Person

Breakfast

Extensive offer of healthy delicacies, freshly brewed coffee and fragrant rolls in the hotel restaurant. Gluten- and lactose-free products can also be found.

Is the wellness area open?

Yes!

Pool, wellness and fitness areas are open exclusively for our hotel guests.

There are limited numbers of people in the various pools and saunas. As in the previous year, the size of our wellness area relative to the number of hotel guests ensures that all guests have enough space and choice at all times.

There is NO mask requirement in wet areas. A mask must be worn in the hallways and toilets.

Please note that due to the situation, use of the wellness area is only possible within the framework of room use (arrival day from 3 pm, departure day until 11 am).

Can wellness treatments be booked?

Yes!

In accordance with the provisions of the State of Baden-Württemberg, the guest must wear a medical face mask during treatment.

Dogs

With pleasure we also welcome your quadruped with us!

These are possible in the room categories Design Deluxe, Design Suite, Design Suite with 2nd bedroom. (20 Euro per dog / night)
In order not to disturb other hotel guests, we ask for your understanding that dogs are unfortunately not allowed in the public areas such as restaurants, at meals, the sports and recreation rooms, the bathing area and the sunbathing lawn. If you leave your dog alone in the room, we kindly ask you to put the sign on the door. We ask for your understanding that our housekeeping staff will not enter the room as long as your dog is alone there.

Please note that dogs must be pre-registered and confirmed by the hotel, as not all of our rooms can be occupied by dogs.
If you arrive with dogs that have not been pre-registered, we reserve the right to refuse accommodation and charge the hotel with the fees for early departure. Alternatively, we will charge the increased cleaning costs with at least 100 Euro per room and stay (in addition to the regular fees for dogs of currently 20 Euro per dog and night.)

Internet & Digital Technology

In the whole house we offer you an open, free Hightspeed WLAN.

Our reception will be happy to answer any questions you may have about equipment and furnishings.

Dress recommendation

Dear guests,
For breakfast we welcome you also very relaxed in shorts or sportswear.
For dinner we ask you to appear in a sporty-elegant ("Smart Casual") style in all our restaurants.

Pillow and Blanket Menu

For an excellent night’s sleep, we are happy to bring you your favorite pillows or blankets. Please call our reception.

Extra Pillows:
Select your pillow size 40x40 cm or 80x80 cm

Allergy Pillow:
Down free pillow in size 80x80 cm

Bolster:
Comfortable reading and television, but also helps to ease tension

Pillow for side and back sleeper:
The high part of the pillow adapts to sleep on the side, the flat part is supported well if you sleep on your back

Woolen blanket:
Warm additionally blanket

Allergy Duvet:
Down free an ideal for allergy sufferers

Copy / Scanner

For a copy or scan please contact our reception. If we should print something for you, send a mail to info@adler-schwarzwald.de.

Are there legal regulations regarding check-in?

There is again 3G obligation (Covid-Pass / App). You need proof that you are fully vaccinated (14 days after the last necessary vaccination) or have recovered (29 days to 6 months after a positive PCR test, as evidenced by a PCR test result) . If both of these do not apply to you, you will need proof of a negative PCR or rapid test. Please note that the test at check-in must not be older than 24 hours (rapid test) or 48 hours (PCR test) (the time of test acceptance applies!)

In Baden-Württemberg, the following entry and participation bans also apply to fully vaccinated or recovered people:

Currently, it is prohibited by law to enter hotels if:
  • A personal segregation or quarantine obligation exists (i.e. arrival is NOT permitted if you have been in a high incidence (not fully vaccinated) or virus variant area (everyone) according to the RKI for the last 10 days)
  • You have typical symptoms such as shortness of breath, a new cough, fever (from 38.0 ° C) or loss of smell / taste
  • Official access requirements (mask compulsory etc.) are not complied with

If you develop any symptoms of illness on site, please go directly to your room and inform the reception by telephone.

Credit cards

We accept the EC card, Maestro, Euro/Mastercard and Visa.

Mattresses

Mattress too hard?
We are happy to supply you with a soft mattress topper.

Parking

There are free parking spaces in front of and around the hotel. We also have 8 single garages 200 m away from the hotel. If you are unsure where to park, we offer free valet parking.

Where can you get tested?

If you still need a test proof, we strongly recommend that you take a rapid test at home before you leave (in Germany and Switzerland currently still free of charge as part of the citizen test). When entering from abroad, you need the 3G proof / Covid pass already when crossing the border due to the German entry regulations. Please also keep in mind that the test must not be older than 24 hours at check-in (the time of test acceptance applies!)

Our self-test station right next to the hotel entrance is currently available to you daily from 3:00 p.m. to 4:00 p.m. Here you can take the corona test required for guests who are neither vaccinated nor recovered after every 3rd night as a self-test under the supervision of our employees. Cost for the test: 10 euros per test. For children up to 10 years of age we also offer the very pleasant lollipop tests. Children under 3 years of age do not need a test.
Please note that we reserve the right to discontinue the test offer directly at the hotel as soon as all guests have had the chance to be vaccinated.

Reception

The reception is manned daily from 09:00 am to 5:30. From 5:30 pm to 09:00 am you can reach our night service by telephone, which is on site within a few minutes if required.

Chess

In our garden you have an outdoor chess game at your disposal.

Shuttle Service / Taxi

We cooperate with a local taxi company. We organize your transportation and if you wish you can pay the taxi with your hotel bill.

Sockets

In our 2017 converted rooms you will find USB and Swiss sockets as well as German sockets. A socket adapter is also available at our reception desk.

Phone

Your telephone number:
+49(0) 7672 / 417 + your room number

If you would like to call another room, simply enter the room number.

If you would like to make a call outside the house, please select "0".
0 + area code + telephone number
You can find your most important contacts in the house directly via the speed dial buttons on your telephone.

You can also reach our reception under extension #9.

Is there a mask requirement?

Yes, medical masks are compulsory in most indoor public spaces in Baden Württemberg (OP or FFP-2 mask).

In the pool area you can relax without a mask.

Nature trail

The forest nature trail that our forester has laid out starts not far from the hotel, goes along the rock path and then through the forest peace. A dirt road takes you back to St. Fridolin Street and the hotel.

Hiking maps

Available at the reception desk

Hiking

There are circular hiking trails in various categories around houses. In addition, there is the varied route network of the Upper Black Forest in the surrounding area. In the daily post of the house you will find daily other selected hiking suggestions.

Entry from abroad

Pleas note the new entry regulation of Germany:
All travelers from 12 years of age need a 3G proof / Covid pass when crossing the border. It is sufficient if you are fully vaccinated (vaccination certificate / vaccination certificate or app) or have a proven recovery (PCR test / certificate). If neither applies to you, you will need a corona rapid test (test center, employer certificate, etc.) that is no more than 48 hours old when crossing the border OR a PCR test that is no more than 72 hours old. An entry registration is from 1.8. (except in cases of high risk areas / virus variant areas) no longer necessary!

High-risk areas / virus variant areas: From high-risk areas, only those who have been completely vaccinated or those who have been proven to have recovered can enter without quarantine. Unfortunately, there are no exceptions for children of vaccinated parents in Germany. When entering from virus variant areas, all entrants must be in quarantine. The digital entry registration is mandatory BEFORE crossing the border.

If you have been outside of Germany in the last 10 days prior to arrival, please note the information provided by the Robert Koch Institute (RKI) and the federal government.

Laundry change

Environmental protection is important to us.

We replace your towels as soon as you place them on the floor or in the bathtub/shower.

Bed linen will be changed every 3rd day during your stay. If you wish, we can also change the linen daily. Please inform us at the reception.

Please also let us know if you do not wish to change linen or towels.

How do we take care of your safety?

We take care of your safety without weighing down your vacation.

In our hotel, all official requirements are implemented without exception, guests who do not follow them are expelled from the house. In addition, we have taken a number of measures for more security without restrictions for you.

Hotel room: Our housekeeping staff will only enter your hotel room at your request. You can order your room cleaning conveniently at check-in or at any time via our reception.

Public spaces: Cleaning intervals have been intensified. Our lobby, restaurants, as well as the pool and wellness area, have fresh air ventilation systems, which of course have been checked for the current situation and are regularly serviced. In some places in the house we have also set up air purifiers with HEPA filters (e.g. at the reception and in the fitness room). Of course, you will also find larger distances between tables and loungers, as well as distance markings on buffets & Co. Skin-friendly hand disinfection is available throughout the house.

Employees: As a family business with strong values, we take infection protection very seriously and have, among other things, organized vaccination appointments for all employees at the earliest possible point in time. Our employees wear medical face masks throughout the hotel, follow strict hygiene protocols and take care of you, dear guests, as well as the whole team. All of our employees are now fully vaccinated. Nevertheless, our team test tent is still available and team members as well as external providers (suppliers, craftsmen etc.) can test themselves daily on a voluntary basis, which many colleagues regularly do, to protect against possible unnoticed infections even in the fully vaccinated. As an employer, we also continue to provide corona self-tests for at home for maximum safety.
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