SEASON
Starts
6/21/2021
incl. pool, spa & all
all Corona-info
Season starts 6/21/21
Last update: 18/06/2021

7-day incidence Waldshut-Tiengen: 9,9

Check-In possible for the vaccinated, recovered or tested (max. 24h old PCR or rapid test). Or use the convenient, supervised self-test in our test station (daily 3:00 p.m. to 4:00 p.m., costs 10 € per test).

Entry into Germany currently possible WITHOUT quarantine from Switzerland, France, Luxembourg, Belgium, Netherlands and Denmark

Current contact restriction: 3 households

Freedom, relaxation & enjoyment - but safely!

Start your holiday with us on 21 June

Dear guests,

the corona situation relaxed faster than expected.

Pools and wellness areas are already permitted as last summer (opening level 3). 
Outdoor offers (leisure attractions, restaurant terraces) are again possible without a corona test.
There is no mask obligation outdoors and no test requirement for shopping in our area.

We are on the last legs of preparations and will open our hotel as planned on Monday, June 21st.

We very much look forward to celebrating the new freedoms with you soon!

Best regards
Your Zumkeller family and the entire Adler Häusern team

When does hotel Adler Häusern Gourmet & SPA open?

We will reopen on June 21st with all services (except a la carte restaurant).

What are the current cancellation conditions?

Only for direct bookers (bookings on hotel website or by phone) we offer particularly flexible cancellation conditions for arrivals up to 30.09.2021:

Cancellation free of charge up to 1 week before arrival
(bookings of max. 2 rooms)
  • 6 to 5 days prior to arrival: 50%.
  • 4 to 1 days before arrival: 90% for breakfast / 80% for half board / 70% for 3/4 board
  • No-show and early departure: 100%.

    Small groups
    (3-5 rooms): 
    Cancellation free of charge up to 2 week before arrival
    • 13 to 8 days prior to arrival: 50%.
    • 7 to 1 days before arrival: 90% for breakfast / 80% for half board / 70% for 3/4 board
    • No-show and early departure: 100%.

     

    In case of surprising Corona consequences: Cancellation free of charge until the day of arrival.
    • In case of isolation (self positive) or quarantine order (contact person): We need a copy of the positive Corona test (PCR certificate) or the quarantine order of the responsible government agency.
    • Guests from abroad: Surprise border closure or NEW unavoidable quarantine order (currently for "High incidence areas" and "virus variant areas" according to RKI)
    • Guests from German risk areas: We do not expect accommodation bans as in autumn 2020 in 2021. Cancellation will continue to be free of charge should domestic travel bans make your holiday with us impossible.

    Please note that in the case of group bookings, the cancellation due to surprising corona consequences only applies to those personally affected, NOT to the entire group.



    Travel Cancellation Insurance:
    To protect you from cancellation bills in the event of other illness-related cancellations of your trip.

    Is the wellness area open?

    Yes!

    Pool, wellness and fitness areas are open exclusively for our hotel guests.

    There are limited numbers of people in the various pools and saunas. As in the previous year, the size of our wellness area relative to the number of hotel guests ensures that all guests have enough space and choice at all times.

    There is NO mask requirement in wet areas. A mask must be worn in the hallways and toilets.

    Please note that due to the situation, use of the wellness area is only possible within the framework of room use (arrival day from 3 pm, departure day until 11 am).

    Can wellness treatments be booked?

    Yes!

    A mask is required (except for facials), a separate test is NOT necessary. We recommend a reservation in advance.

    What is the current check-In regulation?

    Always travel vaccinated, recovered or tested

    • Vaccinated: from 15 days after the last vaccination dose (vaccination certificate or EU digital vaccination certificate must be presented)
    • Recovery: 29 days to 6 months after a positive PCR test (test result must be presented)
    • all other guests require a PCR or rapid test no older than 24 hours at check-in at the hotel. Alternatively, you can carry out a self-test directly at the hotel. Available daily from 3 to 4 p.m. (costs 10 euros per test). All hotel services (including restaurant, spa, etc.) can then be used without further testing. At present, another supervised self-test must be carried out after every 3 nights (these tests are free for all guests).

    Please also note the entry and participation bans that apply in Baden-Württemberg:

    Currently, it is prohibited by law to enter hotels if:
    • A personal segregation or quarantine obligation exists (i.e. arrival is NOT permitted if you have been in a high incidence or virus variant area according to the RKI for the last 10 days)
    • You have typical symptoms such as shortness of breath, a new cough, fever (from 38.0 ° C) or loss of smell / taste
    • Official access requirements (compulsory test, mask compulsory, etc.) are rejected or not complied with

    If you develop any symptoms of illness on site, please go directly to your room and inform the reception by telephone.

    Where can you get tested?

    We recommend that you take a PCR or rapid test before you leave home (free of charge in Germany as part of the citizen test). Please note that the test must not be older than 24 hours at check-in (the time the test was taken applies!)

    Alternatively, you can use our self-test station next to the hotel entrance, available daily from 9:30 a.m. to 10:30 a.m. and 3 p.m. to 4 p.m. Here you can take a convenient self-test under the supervision of our employees. Costs for the test including certificate (for the use of external offers or the upload in the German border entry portal): 10 euros per test.
    The currently still mandatory test for hotel guests after every 3rd overnight stay is carried out free of charge (without a certificate).
    For children up to 10 years of age we also offer the very pleasant lollipop tests. Children under 6 years of age do not need a test.


    If you arrive later than 4 p.m. and cannot take a test at home, there are the following test stations on the way:

    From the south / from Switzerland:
    Drive-in test station in the underground car park of the WT Center in Tiengen (Engelapotheke, Industriestraße 3, 79837 Waldshut-Tiengen).
    Monday to Saturday 9 a.m. to 6 p.m.
    Free of charge for German citizens as part of the citizen test, otherwise € 35 (rapid test)

    From the north / from Freiburg:
    Kurhaus Schluchsee, Fischbacher Str. 7, 79859 Schluchsee
    Friday 5pm - 6.30pm
    free of charge as part of the German citizen tests

    Is there a mask requirement?

    Yes, medical masks are compulsory in most indoor public spaces in Baden Württemberg (OP or FFP-2 mask).

    In the pool area you can relax without a mask.

    Entry from abroad

    Entry is currently possible from the following countries WITHOUT quarantine:

    Switzerland, France, Luxembourg, Belgium, the Netherlands and Denmark

    NO longer corona risk areas:
    Many cantons in Switzerland are NO longer risk areas in Germany, so you do not have to consider anything when entering Germany:
    • Aargau
    • Bern
    • Basel (city & country)
    • Grisons
    • Solothurn
    • Ticino
    • Thurgau
    • train
    • Zurich

    "Normal" risk areas
    The rest of Switzerland, France, Luxembourg, Belgium, the Netherlands and Denmark are currently still considered normal "risk areas" in Germany (7-day incidence> 50).
    Entry is also possible WITHOUT quarantine, but with a digital entry registration. In addition, proof of vaccination, recovery or test (quick or certified self-test sufficient) must be uploaded to the entry portal up to 48 hours after arrival (or a registration must be made in the holiday community.) If you have any questions or need help, we are happy to be there for you!

    Please note for all countries that are still considered risk areas according to the Robert Koch Institute (RKI):

    1. Before crossing the border and by ALL travelers (including those who have been vaccinated and recovered), the entry registration must be completed digitally or carried in paper form.

    2. No later than 48 hours after entry: Proof of entry-eligibility (vaccinated, recovered, tested)
    Upload of proof of vaccination, recovery OR a negative test result to the entry portal (without digital registration, submission to Gemeinde Häusern):
    A supervised self-test completed with us before check-in is also sufficient for entry.

    Guests who have been in "high-risk areas" or "virus variant areas" according to the RKI 10 days before arrival are quarantined in Germany for at least 5 days despite a negative test. Unfortunately, it is not possible to check in at our hotel during this time. If your registration address receives an unforeseen quarantine requirement, cancellation is free of charge up to the day of arrival. For other stays in high incidence or virus variant areas (previous trips, etc.) cancellation charges apply.

    If your home country is no longer considered a risk area and you have not otherwise been in any risk area for the last 10 days, no entry registration is required. Please note that at the moment, all guests are required to have a corona test that is no longer than 24 hours old when checking in.


    If you have stayed with us outside of Germany in the last 10 days prior to arrival, please note the information provided by the Robert Koch Institute (RKI) and the federal government.
    Current list of the international risk areas valid in Germany
    Digital entry registration

    How do we take care of your safety?

    We take care of your safety without weighing down your vacation.

    In our hotel, all official requirements are implemented without exception, guests who do not follow them are expelled from the house. In addition, we have taken a number of measures for more security without restrictions for you.

    Hotel room: Our housekeeping staff will only enter your hotel room at your request. You can order your room cleaning conveniently at check-in or at any time via our reception.

    Public spaces: Cleaning intervals have been intensified. Our lobby, restaurants, as well as the pool and wellness area, have fresh air ventilation systems, which of course have been checked for the current situation and are regularly serviced. In some places in the house we have also set up air purifiers with HEPA filters (e.g. at the reception and in the fitness room). Of course, you will also find larger distances between tables and loungers, as well as distance markings on buffets & Co. Skin-friendly hand disinfection is available throughout the house.

    Employees: Our employees wear masks throughout the house and follow strict hygiene protocols. For the reopening on June 21, all of our employees (with the exception of medical reasons, e.g. pregnant women) will be vaccinated at least once. Until full vaccination protection is achieved, all employees are tested daily before starting work.

    Are there currently any contact restrictions?

    Currently, 3 households are allowed to spend their holidays together.

    The contact restrictions of the state of Baden-Württemberg are decisive for the accommodation of groups. We only make group bookings within the framework valid at the time of booking. We ask for your understanding.

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    The many facets of the Adler Häusern 

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