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SARS-CoV-2 info
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Last update: 09/22/2020

In the last 7 days, our district of Waldshut recorded a very low 4.7 infections per 100,000 inhabitants. In Baden-Württemberg, the number of infections is 15.3 per 100,000 inhabitants / 7 days. More severe restrictions are currently not to be expected.

Please note that legal regulations and the local situation can change. We recommend checking this page again shortly before your arrival.


We would be happy to assist you personally, too:

For bookings please use reservations enquiry

Information on risk areas and travel regulations for download

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Freedom, relaxation & culinary delights – but safe!

This is what you can expect from us in autum 2020

Freedom: In 2020 only you decide what your perfect vacation looks like. Breakfast from the buffet or in bed. Holidays with or without wellness & spa. Dinner in the restaurant, our extended outdoor dining area or privately on your rooms balcony with a view of the sunset.

Relaxation: Our pools and wellness area is open, massages and cosmetics are possible. Maximum numbers of people in saunas and pools do not need to bother you, because our pool and wellness area is exclusively for hotel guests and more than large enough for our 80 hotel guests. This year you are guaranteed to have enough choice and even more privacy. Please note that due to the situation, the use of the wellness area is only possible during room use (arrival day from 3 p.m., departure day until 11 a.m.). Early check-in is unfortunately not possible due to the currently very high hotel occupancy. If available, late check-outs can be booked on the evening before departure.

Enjoyment: As always, enjoyment is the heart of a holiday at the Adler Häusern. Your vacation day starts as usual with our extensive breakfast buffet, but we also serve breakfast at the table or in your room (at a surcharge) if you wish. From September 18th, 2020 we will again be offering 3/4 board with our popular afternoon snack buffet. Here, too, you can help yourself at the buffet or be served by our staff. The highlight of the day is the top-class 3-course menu that our Michelin starred chefs currently create exclusively for our hotel guests.

Security: We take care of your security without unnecessarily weighing down your vacation. It goes without saying that we implement all SARS-CoV-2 regulations, have trained our employees, serviced ventilation systems, intensified cleaning intervals, moved tables and loungers, placed distance markings, and provided skin-friendly hand disinfection throughout the hotel.

Official rules for hotel guests
With the increase in the number of infections during the last weeks (only slightly in Baden-Württemberg), the state government has now issued regulations that affect you as a hotel guest.

Mask requirement
In principle, hotel guests do not have to wear a mask in Baden-Württemberg. From 09/30/2020, however, a mask requirement applies to all gastronomic offers in Baden-Württemberg. From 30.09., if you wish to have meals in the restaurant (including breakfast) or visit our lobby bar, a mask is mandatory in these rooms until you sit down at your table. It is also mandatory to disinfect your hands before going to the buffet.
In Baden-Württemberg, masks are also mandatory for the treatment area of our SPA (except for facial treatments).

Entry and participation bans
Please note that it is forbidden to enter hotels in Baden-Württemberg if:
1. There was contact with a person infected with the coronavirus / Covid-19 in the last 14 days
2. Typical symptoms such as fever (from 38.0°C) or dry cough or loss of smell / taste are present

If you develop any symptoms of illness while at our hotel, please go directly to your room and inform the reception by telephone.

The most effective way to be able to spend a safe and relaxed vacation even during SARS-CoV-2 times is mutual consideration. We thank you for your help!


Improved cancellation policy:
So that relaxation begins at home, we are currently offering improved cancellation conditions.

Free cancellation up to 2 weeks before arrival (bookings of max. 2 rooms)
  • 13 to 5 days before arrival: 50%
  • 4 to 1 days before arrival: 90% with breakfast / 80% with half board / 70% with 3/4 board
  • No-show and early departure: 100%

Only for our direct bookers: Free rebooking or cancellation up to the day of arrival in connection with surprising corona consequences:
  • Surprising border closure or quarantine provision (home becomes risk area): free cancellation up to 48 hours after the official announcement of the border closure / risk area declaration
  • In the event of isolation (self-ill) or quarantine order (contact person). We need a copy of the order from government agency.
  • In the event of symptoms that are suspicious of Covid-19 (fever, cough, loss of sense of smell and taste), cancellation and early departure are possible at any time free of charge (we require a medical certificate).

Travel cancellation insurance
In order to protect you from cancellation bills in the event of other illness-related cancellation of your trip, we recommend that you take out travel cancellation insurance with the provider of your choice.

Groups
Dear guests, we kindly ask for your understanding. Since the government of Baden-Wuerttemberg has decided on strict contact restrictions if infection numbers rise above 35 per 100,000 inhabitants in 7 days, we currently won’t offer reservations for groups larger than two households or 5 people. We don't want to disappoint you, but the worst case scenario for us is when a long-planned family outing, birthday, anniversary, etc. has to be cancelled last minute.


Please also take note of our information on entry from international risk areas and the following links:











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